Customer Engagement Automation Software

The Customer Experience Automation Software provides companies a powerful and effective management of leads and customers on the customer journey from awareness to conversion to advocacy.

Customer Engagement Automation Software scales a personalised customer experience across all channels, and through the entire customer lifecycle.

This software connects and engages with your customers. In addition it creates optimised customer experiences by automating many behind-the-scenes marketing, sales, and support processes. You can have access to pre-built automations that combine email marketing, marketing automation, customer relationship management, and machine learning for powerful cross-channel orchestration, segmentation and personalisation.

Customer Experience Automation

Grow your Business with better Customer Engagement

The Customer Engagement Automation Software Solution grows your business through:

  • Reach & Engage
    Every business wants new leads. And you want to reach the right people — the people who will become your best customers. It helps you reach & engage your audience, and attract the right people to your business too.
  • Nurture & Educate
    How do you show new leads the information they need? Use this automation to plan what details you would like to capture about your audience. Get to know them, then show them exactly what they want to see.
  • Convert & Close
    There is a moment when a lead is ready to become a customer. Do you know when it is? It helps you spot the most engaged leads and make them the offer that turns them into customers.
  • Support & Grow
    How can you keep your customers coming back for more? Customer Experience Automation helps you keep customers around. And turn them into advocates that help grow your business.

The Customer Engagement Automation Software Solution is suitable for E-commerce, B2B and B2C companies. The benefits are: